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The Best Way to Deliver Feedback

Feedback is crucial to growth as individuals, and to improving the collective knowledge and performance within us as organizations.  Nevertheless, feedback is often something that we as managers, and...

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Why Stack Ranking Doesn’t Stack Up

The concept of stack ranking first gained widespread appeal when it was widely mentioned in Winning, the autobiography of rambunctious former GE chief executive Jack Welch.  The approach was an extreme...

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How Performance Reviews Can Un-Earth Top Performers

When your performance reviews are an annual process, the best performers can often slip through the cracks because the appraisals inevitably focus primarily on the core tasks from each employee, such...

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Appraisal Lessons From The Scientific Community

The scientific and academic communities are founded on the general principle of peer review.  You’d think therefore that scientists would be pretty good at gauging the value and merit in one anothers...

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Reducing Favoritism At Work

Such is the regularity of workplace favoritism that a saying has entered the popular vernacular to typify the perceived unfairness of it all.  “It’s not what you know, it’s who you know” sums up nicely...

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Don’t Forget The Talent Outside Of Your Organization

Whilst much of the last century has seen organizations trying to stockpile talent inside their walls under the belief that having the best brains is a surefire way of securing the best innovations....

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The Role Of Feedback In Employee Engagement

Employee engagement is widely believed to be in dire straights throughout the world. Nevertheless, figures from a new Gallup survey should shock and alarm managers. It shows an alarmingly low 13% of...

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The Role of Data in Performance Management

“In God we trust; all others must bring data.” So said the legendary analytical mind of W. Edwards Deming.  Despite the vast improvements in both the concept of process improvement, and the supply of...

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